Forum Discussion
Which settings excactly does OL365 "Store my Outlook settings in the cloud" sync?
Ru Any ideas if this is why my OL365 gets slow? Happily will turn off the setting if this is the case. Now that I see that it is on.
When will the signature stored in the cloud finally launch ?
- I would love to know if and when this feature may be coming to Outlook. Managing signatures for our many trainers' mailboxes is becoming a nightmare.
- In the interim you could check out a cloud based signature platform. Exclaimer is a great choice, and it is super easy to setup/administer.
technonath , I agree, the signature option is the first thing that came to mind when I saw this feature advertised and enabled today in Outlook for my organization.
So, I jumped to my phone, started a new email, and then NO... I did not have a sync'd signature.
Then, I fired a browser on my PC, started outlook 365 web client, created an email and the NO... I did not have a sync'd signature.
In conclusion, we have different signatures in Outlook dektop, web client and mobile app, and still no sync. In fact even the reply option and selection of signatures are different.
L10NGuru Well, this is an interesting question. This feature is now applied for most of our Office 2019 users. We got 2 users with issues. The users reported that they are loosing "sent email" So after investigation I realised the "sent email" are not save in the folder anymore. To fix it' I had to disable the "save to cloud" Outlook feature. I opened a ticket with the O365 team but it's still not resolved. So for now this new option is causing issues. The Office 365 team told me that the official email client of Office 365 is Outlook 2016. Well Office 2016 is arount 5 years old now. If we use Office 2019, I don't feel like a beta tester. I hope it's not the case.
SupportATR After around 30 days of back and forth with the Microsoft support team, I realialised where the issue is exactly. If you use the latest version of Outlook 2019 and you have "shared" mailbox stay away of the "save to cloud" option. It might corrupt your "sent" email and etc.
If you received the right to open a second shared mailbox from the "admin" it should be ok. But, If you added the share mailbox in the Outlook local profile you might get major issues.
The cloud is great but the feeling about it shoul feel like the "best" technology. Not this kind of problem. When those situation appen, I can justify my job but this create a sour taste around the word "cloud"
