Forum Discussion
OneDrive Sync Folder shows processing changes
I have installed the latest semi annual version for OneDrive sync client
Some folders in the OneDrive sync folder shows processing changes under status. When the folder is opened, all files in the folder are completely synced. There are no temp files or hidden files in such folders, yet the sync status for this folders show processing changes.
I followed guidelines in this KBI <OneDrive is stuck on "Sync pending" (microsoft.com)> to create a new folder, copy all files in the affected folder to the new folder and this resolved the issue; the processing change symbol was replaced by a cloud symbol.
However, this issue affects many folders of almost all users of OneDrive for business in my tenant and most of these users are very busy and cannot create new folders and move or copy the contents into a new folder to resolve the issue each time its happens. This issue may look very simple but it is an issue that creates confusion in the minds of users as they doubt if their files have actually synced to their OneDrive accounts in the cloud.
Is there an alternate way I can fix this issue in my Tenant for all the users.
1 Reply
- Mike WilliamsSteel ContributorIf users have shared any of their files to other people or have them offline-synced to other devices, then OneDrive agents may be monitoring (potential) changes in those files.