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andreas2210's avatar
andreas2210
Icon for Microsoft rankMicrosoft
Oct 10, 2023

Cannot edit OKRs

Hello, looks like my user is stuck in a broken state, I see a red banner on top saying " This account is set to read only on account of migration of data. You cannot make any changes in the app dur...
OKRs
User Support
BrittHarper90's avatar
BrittHarper90
Former Employee
Oct 11, 2023

Hi andreas2210,  this sounds like an issue you should reach out to our support team on. They will be able to assist you, please submit this issue to the Microsoft Admin Center? Submitting the issue there will help us keep track of it, prioritize it and we'll be able to update you directly on the progress. Thanks!

 

MeenaNatarajan please let Andrea know if there are any other steps they should take aside from logging this with support. Thanks!

  • andreas2210's avatar
    andreas2210
    Icon for Microsoft rankMicrosoft
    Oct 11, 2023

    BrittHarper90 thanks for the reply. I do not have access to the admin center.. could someone please reach out to me via email or Teams? Thanks in advance!

    • MeenaNatarajan's avatar
      MeenaNatarajan
      Former Employee
      Oct 12, 2023

      andreas2210 Looks like the user is in the incorrect org. Can you have the user pick the right org from the org switcher shown below? 

       

       

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