Forum Discussion
OKRs vs KPIs
Many organisations have set up existing KPIs that help them to track the state of key measures across their organisation, with these either being transparent to all or shared at regular townhalls. Th...
WendyPatFong
Microsoft
Microsoftkevmcdonk Thank you for your post! I agree that it should be OKRs AND KPIs instead of or. One practice that I usually do with customers is to have them list their KPIs first, and then from the KPIs ask the questions of "which one(s) are you intentionally going to make an impact this quarter?" "which one(s) of these metrics will tell you what success looks like this quarter?". I found that it is easier to then highlight (and focus).
I found Felipe Castro's analogy of the car as helpful https://felipecastro.com/en/blog/okr-vs-kpis/ as it gives customers the assurance that KPIs are not to be ignored if they are not a KR for the quarter, but should be an indicator of health.
- That's a really great post, thanks for sharing. Particulary like that headline of "don't forget the K", referring to the fact that they are KEY results. It becomes too easy to try and measure everything but that focus to actually get things done is what needed. I know my own natural way is to try and do too much and I have really loved setting my own OKRs to keep me on track.
