Forum Discussion
MicrosoftCannot edit OKRs
Hello,
looks like my user is stuck in a broken state, I see a red banner on top saying " This account is set to read only on account of migration of data. You cannot make any changes in the app during this time. Please try logging back in after a couple of hours.". It's been like this for weeks.
Can you please help me fix this problem? I need to add/edit OKRs and make check-ins.
Thanks,
Andrea
3 Replies
- BrittHarper90
Hi andreas2210, this sounds like an issue you should reach out to our support team on. They will be able to assist you, please submit this issue to the Microsoft Admin Center? Submitting the issue there will help us keep track of it, prioritize it and we'll be able to update you directly on the progress. Thanks!
MeenaNatarajan please let Andrea know if there are any other steps they should take aside from logging this with support. Thanks!
andreas2210BrittHarper90 thanks for the reply. I do not have access to the admin center.. could someone please reach out to me via email or Teams? Thanks in advance!
MeenaNatarajanandreas2210 Looks like the user is in the incorrect org. Can you have the user pick the right org from the org switcher shown below?
