Forum Discussion
MFA for an individual account converted to a shared account
If a Microsoft 365 Business individual account that has MFA enabled is converted to a shared account, does the shared account inherit the MFA settings (are they are technically still operable on the ...
A Shared Account (Shared Mailbox I'm assuming) should not be logged into using username and password and as stated here it will be disabled by default. It is also not licensed for logon or MFA. A shared mailbox should never be given to users as credentials to log in, instead, delegate the access to the account through Exchange to named accounts with MFA enabled on them.
They show up in the MFA page as they are just another entry in your directory but they should be disabled and no requirement or license for MFA on these accounts.
They show up in the MFA page as they are just another entry in your directory but they should be disabled and no requirement or license for MFA on these accounts.