Forum Discussion

Joe Alonge's avatar
Joe Alonge
Copper Contributor
Jul 10, 2017

Missing Ribbon

Is the o365 Ribbon not available on Gov Cloud? I think I should be seeing 

 

But I am getting this

 

 

very frustrating. When I called support the support guy seemed to be surprised I didnt have it.

2 Replies

  • Matt Coats's avatar
    Matt Coats
    Steel Contributor
    Aug 11, 2017

    Were you able to get this resolved? I can't imagine Office 365 being usable in such a state.

    • Joe Alonge's avatar
      Joe Alonge
      Copper Contributor
      Aug 11, 2017

      Nope. I called Microsoft and put in a Severity A ticket. I was bounced from Public to Gov, then I went through two techs. All in all it took about 7 hours before they realized that it was not currently a feature available in Gov Defence/ITAR dedicated cloud environment. The feature would be coming around October but they couldn't commit to that.

       

      I am going to try and create my own master page or even a solution to get something in there so we can at least get to site settings and other stuff.