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HappyTechie's avatar
HappyTechie
Copper Contributor
Aug 13, 2024

Tenant to tenant mail migration from large to small organization

According to Microsoft sales team the answer in https://answers.microsoft.com/en-us/msoffice/forum/all/migrating-email-from-one-office365-account-to/da67871d-10b3-40d3-9108-cbd0a020c917 is most likely wrong! Can you confirm that?
(commenting is not possible anymore)


We are a small group in a very large organization now established as an independent company. A very common situation.
New licenses for Office365 including everything and all premium have been acquired for our small independent group.
The very reason to continue using Office365 is to ensure a smooth migration of Outlook mail including calendar, and only spending a minimum of time on related tasks.
MS sales team advice that you can do a migration as in https://learn.microsoft.com/en-us/microsoft-365/enterprise/cross-tenant-mailbox-migration?view=o365-worldwide, but you require "Cross Tenant User Data Migration", which only is available to "Enterprise Agreement" customers - and of course not for our small group.

 

How can we quickly and smoothly do the migration?


In case of a work-around like exporting data to a PST-file, then please observe that this task must be completed in the web app, and we cannot achieve admin privileges in the large organization.

 

The question has been migrated from https://answers.microsoft.com/en-us/thread/updatethread?forum=msoffice&threadId=01afb132-ad73-413b-b1ac-6439e24374e8&editType=EditThreadByOwner&messageId=00000000-0000-0000-0000-000000000000.

2 Replies

  • nassoca's avatar
    nassoca
    Copper Contributor

    Migrating email from a large organization to a smaller one can be a complex process, but with proper planning and execution, it can be done seamlessly. Here's a general outline of the steps involved:

    1. Assess and Plan:

    • Evaluate the current environment: Understand the size, complexity, and infrastructure of the source tenant.
    • Define the target environment: Determine the desired configuration and requirements of the smaller tenant.
    • Identify migration scope: Decide which data and services will be migrated.
    • Create a detailed migration plan: Outline the steps, timelines, and resources needed.

    2. Prepare the Target Tenant:

    • Create user accounts: Set up user accounts in the smaller tenant, matching the source tenant's structure.
    • Configure email settings: Configure domain records, MX records, and other necessary settings.
    • Set up mailboxes: Create mailboxes for each migrated user.

    3. Select a Migration Tool:

    • Evaluate options: Consider factors like cost, features, ease of use, and compatibility with the source and target environments.
    • Popular tools: Some popular options include Microsoft 365 Migration Manager, Symantec Migration Manager, and third-party migration tools like Gs Richcopy 360 and Goodsync .

    4. Prepare the Source Tenant:

    • Export data: Export mailbox data from the source tenant, including emails, contacts, calendars, and other relevant information.
    • Review and clean data: Identify and address any data quality issues.

    5. Perform the Migration:

    • Import data: Use the chosen migration tool to import the exported data into the target tenant.
    • Monitor progress: Track the migration process and address any issues that arise.
    • Test and validate: Verify that all data has been migrated correctly and that email is functioning properly.

    6. Cutoff and Redirect:

    • Set a cutoff date: Determine when to stop sending new emails to the source tenant.
    • Redirect emails: Configure email forwarding rules to automatically redirect new emails from the source tenant to the target tenant.

    7. Post-Migration Tasks:

    • Verify completeness: Ensure that all data has been migrated successfully.
    • Update DNS records: Update DNS records to point to the new email infrastructure.
    • Provide user training: Educate users on the new email system and any changes in procedures.
    • Monitor and troubleshoot: Continuously monitor the migrated environment and address any issues that may arise.

    Additional Considerations:

    • Data privacy and security: Ensure compliance with data protection regulations and implement appropriate security measures.
    • Large-scale migrations: For very large organizations, consider a phased approach or utilizing specialized migration services.
    • Hybrid environments: If you're migrating to a hybrid environment (on-premises and cloud), carefully plan the coexistence of both systems.

    By following these steps and considering the specific requirements of your migration, you can successfully move your organization's email from a large to a small tenant.

    • HappyTechie's avatar
      HappyTechie
      Copper Contributor

      nassocaAs I wrote, I want to "only spending a minimum of time" for the project. Reading your post I have spent more time than planned for the entire project.

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