Forum Discussion
Tan_Kok_Hwa
Dec 28, 2021Copper Contributor
Policy Tips not showing on Outlook on Password Protected files
Good day to all Currently facing this issue, we have created a DLP policy to detect and block password-protected files when sending to the external domain via outlook. however, the policy tips in...
ByDesign1977
Dec 30, 2021Brass Contributor
Is the policynudgerules_xxxx.xml file located in c:\users\username\appdata\local\microsoft\outlook showing the config for this rule?
- Tan_Kok_HwaDec 31, 2021Copper Contributor
I do have policynudgerules in that folder, but unfortunately, the contents belong to other DLP rules/policy tips. Nothing specifically for the "password-protected file" DLP policy
- ByDesign1977Jan 05, 2022Brass ContributorIt could be that the policynudgerules file isn't updating properly. If you close Outlook, rename the file to something like .old (so you are not deleteing it), reopen outlook then click to create a new email it should recreate a new version of that file. Its worth then comparing the two files to check for differenses.
Also, if this is working for any of your users it is worth comparing there working policynudgerules file with your non-working one to check for differences.
Does this policy work in Outlook online?- Tan_Kok_HwaJan 10, 2022Copper Contributor
Thanks ByDesign1977
After comparing the two versions, the old and the new ones are the actual same.
OWA work perfectly fine.