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jcgonzalezmartin's avatar
Nov 21, 2016
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FastTrack support for inter-Tenant migration scenarios?

Dear all, I have a customer that is considering to migrate current Office 365 tenant to a new one just because the original tenant name that does not match current orgaization name. My question here...
  • Glenn Vallantyne's avatar
    Dec 30, 2016

    Hi Juan,

     

    Probably a bit late for you but I did just recently go through a similar scenario. I can say that after much effort and phone support calls with the Office 365 Support channel that while I was never told NO they won't do it, they were definitely concerned about the amount of time and effort as well as risk involved.

     

    As for FastTrack I would guess they might be even more reluctant. Just a hunch.

     

    Is the current tenant name a "onmicrosoft.com" domain? If so, and they own their own domain, it might be easier to just add the domain they control to their current tenant and leave the default name in the background.

     

    Hard to know for sure your exact scenario but maybe good luck on the outcome.

     

     

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