Forum Discussion
FastTrack Content Not Current
- Sep 15, 2016
https://support.office.com/en-us/article/Compare-how-different-mobile-devices-work-with-Office-365-bdd06229-776a-4824-947c-82425d72597b?ui=en-US&rs=en-US&ad=US
Per this Microsoft support document, you can see that you cannot edit on iPhone's or Android devices (view only) and that is our actual experience as well, which as my colleague has pointed out makes the Fast Track messaging out of date. We would very much like to leverage the Fast Track collateral, but we are finding it challenging.
Hi Frank,
Office mobile apps across iOS, Android and Windows do include editting functionality for Office 365 users. You do have to sign in with your Office 365 credentials on the device to enable this functionality. If you just download the apps from the relevant app store and sign in, you will see the view only experience. Here is a link to a detailed description of the specific features available:
https://products.office.com/en-us/office-resources#ios-features-section
I do agree that the "Any device" is a bit of puffery, and there are still system requirements - but for current iOS, Android and Windows devices, you should be seeing edit functionality.
https://support.office.com/en-us/article/Compare-how-different-mobile-devices-work-with-Office-365-bdd06229-776a-4824-947c-82425d72597b?ui=en-US&rs=en-US&ad=US
Per this Microsoft support document, you can see that you cannot edit on iPhone's or Android devices (view only) and that is our actual experience as well, which as my colleague has pointed out makes the Fast Track messaging out of date. We would very much like to leverage the Fast Track collateral, but we are finding it challenging.
- Ivan54Sep 20, 2016Bronze Contributor
Either this is not just FastTrack misinformation but either a general, or the functionality is just missing.
I'd like to point to this document https://support.office.com/en-us/article/What-you-can-do-in-the-Office-apps-on-an-Android-iOS-or-Windows-mobile-device-with-an-Office-365-plan-9ef8b63a-05fd-4f9c-bac5-29da046833ea
where it is for example specified that a "non qualifying plan, like E1":
Basic editing is possible only on some documents (see the note below), and also depends on what type of device you're using the apps on.
IMPORTANT: You can't do any basic editing if you're using an iPad Pro or a Windows 10 device with a screen size larger than 10.1 inches. You must have a qualifying Office 365 plan if you want to edit documents on these devices using these mobile apps.
I'm not sure what Microsoft understands as "Basic Editing" but my iPhone SE (clearly below 10.1") users with E1 licenses basically can do nothing on Word, Excel Mobile, except viewing.