Forum Discussion
Can't upload to stream - issues with trial
Some time ago, when stream was launching I signed up my office 365 account to the stream trial. In the mean time my account has stream included as part of the package.
I am unable to upload videos however and I think that the reason is because under my subscriptions, it still lists streams as a trial. It also shows stream for office 365 as part of my main plan. Can I end the trial so I can use it fully?
I am unable to upload videos however and I think that the reason is because under my subscriptions, it still lists streams as a trial. It also shows stream for office 365 as part of my main plan. Can I end the trial so I can use it fully?
1 Reply
- Hi Alan Furniss,
Have you removed the Stream Trial licence from your user in the 365 Admin centre? Users > Active Users > Your User ( via Https://login.microsoftonline.com) so you only have the Stream for Office 365/Office 365 licence on your user? Can you also make sure that Stream for Office 365 is turned on within your Office 365 licence.
Best, Chris
