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How to troubleshoot KMSI (Stay signed in) not appearing for a user?
Hello, We have contractors authenticate against our Azure AD tenant. We want the contractor to authenticate once, select Yes to the "Stay signed in?" prompt, and move along happily. However, som...
Hi
To ensure that the KMSI prompt is shown only when it can benefit the user, the KMSI prompt is intentionally not shown in the following scenarios:
- User is signed in via seamless SSO and Integrated Windows Authentication (IWA)
- User is signed in via Active Directory Federation Services and IWA
- User is a guest in the tenant
- User's risk score is high
- Sign-in occurs during user or admin consent flow
- Persistent browser session control is configured in a conditional access policy
So did you verify all of those scenarios . I would suggest also to clean the browser cache.
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/keep-me-signed-in