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Solved
Cannot access Help
For the last few weeks, every time I try to access Help, I get an error message "Sorry, something went wrong. Please check your network connection and try again." I'm using Excel in Microsoft...
- Check your office account status through File | Account (You can do this through Excel, Word, PowerPoint, or Outlook - 'Office Account' in that app.). There's likely an account error. Usually these can be fixed by Sign Out and then Sign In again. If the account puts up a fight, restart the computer and try to sign in again.
Check your office account status through File | Account (You can do this through Excel, Word, PowerPoint, or Outlook - 'Office Account' in that app.). There's likely an account error. Usually these can be fixed by Sign Out and then Sign In again. If the account puts up a fight, restart the computer and try to sign in again.
Great Patrick - had same problem - ran the updates (I thought they were set up to go automatically) and can now access Help. Cheers.