Why adoption is important and what it bring.

Hi jab365cloud last year Dorset County Council decided to measure the influence impact of their champion's network. I wrote up a review of what we did for a UK Office 365 Club meeting and the article is here on LinkedIn: https://www.linkedin.com/pulse/creating-culture-influence-linda-parkinson-hardman-frsa/

What was interesting though was that at the beginning of this year I re-ran the survey with the champion's network and we found that the ROI had improved from 274% to 303%.

Of course influence is a tricky thing to measure because it's so subjective, but this type of tool is useful when it comes to looking at things beyond the activation numbers.