Setting adoption objectives

Hallo NathalieG , hope this msg finds you well 🙂 

I was handling the adoption of Office365 services in the recent past. The major services included SharePoint, OneDrive and MS Teams. For the project, we used to have PowerBI services to monitor and measure the consumption of the services. PowerBI is a brilliant way to develop dashboard to measure the adoption. 

Ref Article for Usage Analysis :- 

https://docs.microsoft.com/en-us/office365/admin/usage-analytics/usage-analytics?view=o365-worldwide

PowerBI Reporting : https://docs.microsoft.com/en-us/office365/admin/usage-analytics/customize-reports?redirectSourcePath=%252fen-gb%252farticle%252fCustomize-the-Office-365-Adoption-Content-Pack-9b76065f-29b9-4b89-8059-c5f9db9ddbf6&view=o365-worldwide

In the first part of your post, you mentioned about the changing strategies. that means the adoption is dependent on the business (teams) priorities and that impacts the change !! is it the right understanding ?

If this is the case, probably setting up meetings with business owners to answer adoption related questions like some form of survey might get you answers. Just a suggestion 🙂  Here is a link to MS article  https://docs.microsoft.com/en-us/learn/modules/m365-service-adoption-start/organizational-readiness

This document has refs to : Use the https://teamworktools.azurewebsites.net/certassets/stakeholderquestionairre.xlsx , the https://teamworktools.azurewebsites.net/certassets/stakeholderengagementratingtool.xlsx 

Hope this helps 🙂 All the best.