Forum Discussion
Setting adoption objectives
Hallo NathalieG , hope this msg finds you well 🙂
I was handling the adoption of Office365 services in the recent past. The major services included SharePoint, OneDrive and MS Teams. For the project, we used to have PowerBI services to monitor and measure the consumption of the services. PowerBI is a brilliant way to develop dashboard to measure the adoption.
Ref Article for Usage Analysis :-
https://docs.microsoft.com/en-us/office365/admin/usage-analytics/usage-analytics?view=o365-worldwide
PowerBI Reporting : https://docs.microsoft.com/en-us/office365/admin/usage-analytics/customize-reports?redirectSourcePath=%252fen-gb%252farticle%252fCustomize-the-Office-365-Adoption-Content-Pack-9b76065f-29b9-4b89-8059-c5f9db9ddbf6&view=o365-worldwide
In the first part of your post, you mentioned about the changing strategies. that means the adoption is dependent on the business (teams) priorities and that impacts the change !! is it the right understanding ?
If this is the case, probably setting up meetings with business owners to answer adoption related questions like some form of survey might get you answers. Just a suggestion 🙂 Here is a link to MS article https://docs.microsoft.com/en-us/learn/modules/m365-service-adoption-start/organizational-readiness
This document has refs to : Use the https://teamworktools.azurewebsites.net/certassets/stakeholderquestionairre.xlsx , the https://teamworktools.azurewebsites.net/certassets/stakeholderengagementratingtool.xlsx
Hope this helps 🙂 All the best.
Beyond that, the number of teams that include people in different departments can point to more collaboration across the organisation.
Thank you julianlt for your reply.
I agree with you on measuring these elements on an ongoing process to see the evolution and the adoption.
However I was wondering whether you ever set adoption objectives as part of the plan.
Eg:- A 10% monthly increase in the number of files shared through OneDrive.
- 70% of the meetings are done through MS Teams 3 months upon implementation
- Etc...
This is what I am currently struggling with.
Hallo NathalieG , hope this msg finds you well 🙂
I was handling the adoption of Office365 services in the recent past. The major services included SharePoint, OneDrive and MS Teams. For the project, we used to have PowerBI services to monitor and measure the consumption of the services. PowerBI is a brilliant way to develop dashboard to measure the adoption.
Ref Article for Usage Analysis :-
https://docs.microsoft.com/en-us/office365/admin/usage-analytics/usage-analytics?view=o365-worldwide
PowerBI Reporting : https://docs.microsoft.com/en-us/office365/admin/usage-analytics/customize-reports?redirectSourcePath=%252fen-gb%252farticle%252fCustomize-the-Office-365-Adoption-Content-Pack-9b76065f-29b9-4b89-8059-c5f9db9ddbf6&view=o365-worldwide
In the first part of your post, you mentioned about the changing strategies. that means the adoption is dependent on the business (teams) priorities and that impacts the change !! is it the right understanding ?
If this is the case, probably setting up meetings with business owners to answer adoption related questions like some form of survey might get you answers. Just a suggestion 🙂 Here is a link to MS article https://docs.microsoft.com/en-us/learn/modules/m365-service-adoption-start/organizational-readiness
This document has refs to : Use the https://teamworktools.azurewebsites.net/certassets/stakeholderquestionairre.xlsx , the https://teamworktools.azurewebsites.net/certassets/stakeholderengagementratingtool.xlsx
Hope this helps 🙂 All the best.
Hi YadleyB ,
Thanks a lot for your detailed reply and useful links.
Yep, your understanding or my question is right. Meeting with business owners to answer adoption related questions seems to be the good way to go as quantitative objectives can be set in partnership with the client.
What about cases where it is difficult to answer such questions? I was wondering whether there are any other best practice for such situations.Best regards
