Forum Discussion
Risk Factors to Adoption
We know that so many Office 365 deployments fail because in the end, the technology is not being embraced by users. I am constantly trying to drive importance of adoption. What would you say the grea...
Make it personal. We must be able to answer "What's in it for me?".
- I totally agree with Mark, Michael and Nilay. Make it personal is really important. I experienced this no so long ago when I explained the benefit of OneDrive / SharePoint. I explained to a team in the health care sector that you can now work together, at the same time, in the same document. I noticed that it didn't match with their needs/wishes, but when I said you can work together, at the same time in your 'daily report / transfer document' (name of the document) it opened their eyes and they saw the benefits. So by only mentioning their documents instead of just the word 'document' it helped them to adopt the new possibilities.
But to answer your question, Veronica, at the same health care organization, I notice that bad/slow WIFI and lack of (personal) presentations are also great risk factors. When you speak to persons face to face or in presentations about the benefits of O365 it to me looks like users adopt the new ways of working more easily.
