Forum Discussion
Overcoming Complacency?
Hey everyone! Greetings from Atlanta, GA. I've recently stepped into the role of a Customer Success Manager for Microsoft, and I'll be driving adoption for companies with low numbers of Active vs...
nickmohamed Thanks for your response. That's something I learned in the Adoption Specialist Course Karuana Gatimu put together! I agree; it's a good strategy.
I'm starting to see that the secret really is to start small. We often want to break down the door and start employing company-wide, tangible change, but it's just not realistic. Starting with a small trial team of employees and letting the platform prove its worth seems to be the best course of action.
All the best,
Guilherme
I'm starting to see that the secret really is to start small. We often want to break down the door and start employing company-wide, tangible change, but it's just not realistic. Starting with a small trial team of employees and letting the platform prove its worth seems to be the best course of action.
All the best,
Guilherme
Hi, just stumbled upon this thread. Quick reply, because yes starting small helps sometimes, but is not the only route. We employ a digital gamification platform where we challenge teams company-wide (100s teammembers) at the same time. Key is that your make chaning behavior fun, challenging and meaningfull. And the topic is never to 'learn using Teams' for example, but an actual and urgent scenario such as 'improving the effectiveness of meetings'. Happy to expand on our experience with this if interested.
Mike (The Cue, Netherlands)