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Outlook customer management.
Good morning . Can you please confirm if Outlook customer management is still available ? I've tried to enable the product and there is a message ''retired'' . Do you wich product will replace it ...
- Hi Rafael_Almeida,
See articles
https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-customer-manager-is-to-retire-what/411ac336-4fa5-4f76-a6f1-d3ddd73329f5?auth=1
https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-customer-manager-is-being-retired/62c164ae-aea8-40a4-a73c-9bb9fa474fc9
It is retired with no replacement. As Dynamics is overkill for most organisations, Microsoft are recommending to use Nimble
https://www.nimble.com/ocm-migration/.
The free 12 months is available on this page per the questions in the above article how to claim the free 12 months.
Hope that answers your question!
Best, Chris
Hi Rafael_Almeida,
See articles
https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-customer-manager-is-to-retire-what/411ac336-4fa5-4f76-a6f1-d3ddd73329f5?auth=1
https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-customer-manager-is-being-retired/62c164ae-aea8-40a4-a73c-9bb9fa474fc9
It is retired with no replacement. As Dynamics is overkill for most organisations, Microsoft are recommending to use Nimble
https://www.nimble.com/ocm-migration/.
The free 12 months is available on this page per the questions in the above article how to claim the free 12 months.
Hope that answers your question!
Best, Chris
See articles
https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-customer-manager-is-to-retire-what/411ac336-4fa5-4f76-a6f1-d3ddd73329f5?auth=1
https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-customer-manager-is-being-retired/62c164ae-aea8-40a4-a73c-9bb9fa474fc9
It is retired with no replacement. As Dynamics is overkill for most organisations, Microsoft are recommending to use Nimble
https://www.nimble.com/ocm-migration/.
The free 12 months is available on this page per the questions in the above article how to claim the free 12 months.
Hope that answers your question!
Best, Chris