Forum Discussion
SimonCoston990
Feb 25, 2021Copper Contributor
Ongoing Teams / M365 App feature updates - comms and training
Hi All, How does everyone tend to do the business change (communications and training) for the seemingly 'smaller' feature updates within Teams and the other apps, like the new 'tenant switching...
BAMurphy
Mar 03, 2021Copper Contributor
SimonCoston990
My team created a SharePoint site that drives learning for the business and links out to various resources (Learning, Docs, etc.). It's a hub where everyone can find what they need without having to do a lot of searching around themselves. We have a New Features page where we highlight things as they roll out. As a member of TAP, notifying, educating, and involving folks within each release ring is a vital component to that participation and to eventual adoption and use by everyone. We've learned that we get a lot of ROI by providing New Feature information from a single reliable source of truth for our people, resulting in greater understanding and earlier more effective, willing adoption. As with anything, you get out of it, what you're willing to put into it.