Ongoing Teams / M365 App feature updates - comms and training

The community elements suggested are great - it provides a good place for your users to go and experience the talk of new features, etc. The weekly email is good to - the way users engage and learn will all be at their own levels.

I would think about leveraging a champion community too to build up excitement and really focus in on new features that are key use cases for your org. Not every new feature needs to find a way to every user - some people just won't need or care about every new thing and that is ok!

The champion communities I've seen that are passionate and excited to share with their responsible organizations they report into or work closest with - will organically share those new features in practice/use which is a very strong mechanism to use for feature updates.

Take for example the new (and I mean fresh as of yesterday new! 🙂 ) webinar feature of Teams. Champions leveraging webinars to provide training on feature Z is them leveraging a new feature (webinars) to demonstrate something new they are passionate about (PowerPoint Live).

It sets up a great additional funnel to get comms and training out from a trusted group to the organization.

These smaller features (polls, etc) shine best I think when showcased in real life use cases by communities like that in the organization. That way people see/experience it in action and can be excited to go and use it themselves.

/Josh