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Notifying Users about New Features
I"m looking for ideas about how organizations notify their end users about changes to O365. Can you please share your approaches.
You have a few options to notify users that I've used:
- Create a channel in Teams dedicated to RSS feeds. I have a channel that dumps in various O365 and Microsoft Blog updates.
- If possible, hold either some lunch and learns or a Genius Bar type setup in a common area of your office where you can answer questions and demo a new feature or capability.
- Create a champions group within your organization. A group of IT and Business colleagues that are excited by new technology and looking to improve their workflow and dive positive change in the company. If they are aware of new features, they will filter it down to their colleagues and it will spread socially from there.
Our clients communicate changes directly inside Office 365 with contextual guides (walk throughs, videos, screen shots, etc.) The changes can be configured to appear when the user visits the site or can be sent via email or IM. https://www.visualsp.com/products/visualsp-office365/