Forum Discussion
Solved
Notifying Users about New Features
I"m looking for ideas about how organizations notify their end users about changes to O365. Can you please share your approaches.
You have a few options to notify users that I've used:
- Create a channel in Teams dedicated to RSS feeds. I have a channel that dumps in various O365 and Microsoft Blog updates.
- If possible, hold either some lunch and learns or a Genius Bar type setup in a common area of your office where you can answer questions and demo a new feature or capability.
- Create a champions group within your organization. A group of IT and Business colleagues that are excited by new technology and looking to improve their workflow and dive positive change in the company. If they are aware of new features, they will filter it down to their colleagues and it will spread socially from there.
Dean,
One of the best ways I believe is to inform users of the changes the next time they visit the page which has the actual change.
This can be accomplished by showing them a dialog box which visually depicts the change(s) as well as the value to them as a user.
Further, if you have the capability, you can show them an interactive guide of sorts to help them further explore the new change interactively.
One of the best ways I believe is to inform users of the changes the next time they visit the page which has the actual change.
This can be accomplished by showing them a dialog box which visually depicts the change(s) as well as the value to them as a user.
Further, if you have the capability, you can show them an interactive guide of sorts to help them further explore the new change interactively.