Forum Discussion
Microsoft Adoption and Change Management Partner program
Hi Agustin,
There is a framework MS is giving to partners for Adoption and Change Management. You can find the materials, a video explaining and more info at https://aka.ms/changemanagement-for-partners
Hope this helps you!
Gabriel
Hi Sharon. The programme was called “Adoption Services offer for Microsoft Partners.” It may have only been offered to a small group of partners in the UK and Australia. As Paul Woods mentioned, there will be more details after Microsoft Inspire about the expansion of the programme.
For years Microsoft Services has successfully driven adoption using change management as the engine by engaging directly through a portfolio of Adoption Services offers, delivered by a dedicated Adoption and Change Management (ACM) Global Delivery Practice. For driving adoption of Office 365, as an example, these offers build on top of the Microsoft FastTrack approach and assets for Office 365, and incorporate IP from Prosci®, Inc. – the world leader in the professional discipline of Change Management.
For an in-depth look at Microsoft's investment in Change Management - see this https://www.linkedin.com/feed/update/urn:li:activity:6410668238723739648
In 2017, for the first time, Microsoft Services released the Adoption Services Program for Partners, based on the proven behavior Change Management methodology that we use, blending Prosci and Microsoft IP. This Program was designed to allow partners to build or expand their own services practice around Adoption and Change Management, and could complement their technical business. The program was released to 50 select partners in the UK and Australia in March 2017, and was expanded in May 2018 to some additional partners globally. We're currently gathering feedback, investigating how and when a broader rollout of this content should occur.
- This sounds great. I would be very interested in knowing as and when this program becomes more broadly available. Whom do you suggest we contact in our local subsidiary (India)?
Now Microsoft Inspire has happened, I rounded up some links to share on what's going on.
- If your focus as a partner is Office/Microsoft 365 adoption, then watch the Microsoft Inspire session for Modern Workplace called "OFC118 - Retain customers for life through customer success and adoption change management" (https://myinspire.microsoft.com/sessions/1bda2915-651b-44ef-87c8-7c91c1e3aa08?source=sessions)
- If your focus as a partner is Dynamics 365 adoption, then watch the Microsoft Inspire session for Business Applications called "BA146 - Grow your Microsoft Dynamics customers and business with customer success" (https://myinspire.microsoft.com/sessions/e6534c07-55c9-4c20-8728-b88d60c3f387?source=sessions)
- You should also review the recent announcements on the upcoming Advanced Specialization on Adoption and Change Management (https://partner.microsoft.com/membership/whats-new)
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To support partners being able to achieve the P-CSM designation, we are launching a series of boot camp training that will include 3 days for the Prosci® Certification in Change Management and a ½ day devoted to the application of the Prosci® tools to drive the adoption of Modern Workplace technologies. There will be a cost to attend these classes. Attending these classes will also provide access to the "Microsoft Adoption Services Program for Partners" IP bundle that extends the Prosci methodology for Office 365 and comes with a 40,000 word Delivery Guide and assets for use. This IP bundle is currently in limited release. Over time the thinking is to expand the availability of this IP from P-CSM partners to all partners at the Action Pack level and above.
Your best bet to find out more on all of these items is to use your existing, local Microsoft partner contacts to seek to engage with the P-CSM program at this time. The P-CSM program is led at a worldwide level by the Microsoft speakers on the two Microsoft Inspire recordings shown above.
Thanks,
Alistair Lowe-Norris
Hi Alistair Lowe-Norris Al,
Well your reply saved me some typing :) Let me know if I can help now I’m on the ‘outside’.
Deleted Hi, I spent 16 years working in Microsoft UK. My last couple of years were spent around Change Management and helping a group of UK managed partners to create Change Management practices. I’m ‘out’ now sailing my yacht around the world but still very passionate about this topic. Feel free to connect on LinkedIn etc. If you want to discuss anything. Being ahead of Prosci will align you well to the work led by Alistair and team.
Hello Malc,
Sailing sounds amazing! You should come over and try Vancouver Island is amazing :)
I'd definitely be interested in hearing your experience with O365 adoption. It is a space that we are very passionate about at Change Champions. Let me know when you have a moment to chat and I'd be pleased to set up a Skype call.
Thank you!
Hello Alistar,
Thank you for this update. I'm very excited to hear about the expansion of this program and would definitely be keen on being part of its success! Our organization is Prosci certified and we have been working with clients helping them with their adoption efforts for a while.
Regards,
Agustin
