Forum Discussion
HelloBenTeoh
Aug 11, 2025Bronze Contributor
Maturity framework for digital transformation
Before I end up going too much further down a rabbit hole with this, is anyone else using an adoption framework that recognises the tech maturity of users? Ive regularly used something similar to cr...
Karuana_Gatimu_MSFT
Community Manager
Dec 01, 2025That would be an excellent addition to the Maturity model that is authored by other MVPs and to our overall implementation framework. I have to say HelloBenTeoh​ that we haven't standardized this in any way inside MSFT but most of the global practitioners I know take that into consideration when designing programs. Also the reality is that most people don't get beyond about 200-250 level of skills across M365 and are starting from some deficiets when adopting something like Copilot because of a lack of formal training in the current-state underlying services (SharePoint, OneDrive, Teams etc). It's definately worth another conversation.