Forum Discussion
Maturity framework for digital transformation
Before I end up going too much further down a rabbit hole with this, is anyone else using an adoption framework that recognises the tech maturity of users? Ive regularly used something similar to cr...
I’ve seen the crawl/walk/run/fly model work well, but adding structured milestones tied to tech maturity really helps set expectations. Some organizations complement it with a visual maturity matrix showing proficiency levels, adoption stages, and impact on workflows—this helps decision-makers see realistic outcomes and guides project managers on training priorities.
A flexible framework like this is definitely useful, especially when introducing multiple tools across teams, because it prevents overestimating adoption and highlights where foundational skills need reinforcement before scaling.