Forum Discussion

Copper Contributor

Jun 06, 2022

Ideas to get all internal Digital Champions together

Hi everyone we created an internal Digital Champions community (~50 people across the business) in August 2021. I'd like to get all of them together for a day to: Celebrate their achievement and...

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Kirsty_McGrath_MVP

MVP

Jun 24, 2022

Hi Vera, all great ideas and well worth doing if you haven't already! One thing I will say it is best to upskill before you brainstorm with workshops. They need to understand the capabilities before you can discuss ways to use more efficiently. Are you looking at in-person or virtually? If you're brainstorming virtually then break it down into smaller chunks. Make sure you prioritise the brainstorm ideas into a few quick wins first, that way they will want to come back for more and think deeper so you can then run workshops further with the business. How you celebrate their achievement comes down to time/money. There are ways to do that along the way with the Champions Management Platform. Maybe it's even winning time with someone who can help lift their digital skills 1:1. There is a lot of ways to tackle the above, be create and have fun.

Vera_Wintermayr

Copper Contributor

Jun 26, 2022

Kirsty_McGrath_MVP thank you very much for your response. Great suggestions, especially focusing on quick wins.

When we established the community, we just installed Microsoft Teams, which was a big focus area for our champions. They have received several demonstrations (I can't call these sessions 'training') by Microsoft about the various MS Teams functionality.
We continued with Microsoft demonstrations throughout the year on a monthly basis, covering topics selected by our champions. This gave us insight into functionality we didn't know existed in common tools, such as PPT, etc..
We also trialled the Champions platform with a group of volunteers but received the feedback that this requires too much manual work (tracking 'events'). Have you been using the Champions platform and what is your experience?
If you organised such a Champions day in the past, did you include Microsoft trainers/speakers or did you keep the day internal?
Thanks again. You input is much appreciated.

Kirsty_McGrath_MVP
MVP
Jun 28, 2022
The CMP does take work yes but it’s also part of the ‘job’, a way to track and then reward. Having active engagement does take being an active participant. I don’t want passive Champs where they also don’t work for it, just want to be drip fed info.

As for Champs Days, I ran these for both Microsoft as the specialist, bought in Microsoft also as resources and ran personally as part of my business. Running with internals is more successful as it’s someone they trust, that knows the tools and challenges etc. But, having externals also can give different industry insights on how others do it. Running different workshops for different reasons gives variety that Champs love.
cjdonnell
Brass Contributor
Jun 28, 2022
We held Champion meetings to define their role which was to be an advocate and share information about O365 so tips & tricks, upcoming features, etc. were shared. When it was a large group, they tended to not speak up. We held some smaller group and one-on-one conversations with some of the champions and even did a focus group of sorts with volunteer users that included questions that were not skewed for the answers you wanted to hear. Look up The Mom Test (https://www.youtube.com/watch?v=Hla1jzhan78)