Forum Discussion
How are you keeping your associates up to date on Microsoft changes? HELP
I’m looking for ideas or best practices from other organizations on how you're keeping associates up to date with the constant changes across Microsoft 365 especially in Teams, Outlook, SharePoint, P...
We keep associates updated through a mix of curated communication and self-service resources. Key practices that work:
- Intake & vetting: Only relevant Microsoft 365 changes are vetted for impact on our environment.
- Centralized updates: Weekly digest via email/newsletter summarizing key Teams, Outlook, SharePoint, and Copilot changes.
- Internal champions: “Power users” in each department test and highlight updates, sharing tips in short video clips or demos.
- Self-service & training: Use Viva Learning and SharePoint pages for guides, how-tos, and FAQs.
- Engaging updates: Include screenshots, short GIFs, and actionable steps rather than long texts.
This combination ensures updates are timely, actionable, and easy to consume.