Forum Discussion
Shikenya
Sep 16, 2025Brass Contributor
How are you keeping your associates up to date on Microsoft changes? HELP
 I’m looking for ideas or best practices from other organizations on how you're keeping associates up to date with the constant changes across Microsoft 365 especially in Teams, Outlook, SharePoint, P...
sohnash
Oct 13, 2025Brass Contributor
Hello Shikenya , a few ideas based on what I've done before
- Regular Champion Community calls where you present and demo new features (I agree with Josh that this does not need to be done for every little change), open room for questions, address concerns. Prepare some ready to use materials and distribute to the Champions so they can pass it to their groups of people. Recognize the Champions for doing it.
- Create news articles/videos for features with high impact, work with your IT teams including Support so they are aware of what content is available when users report issues (or ask for help).
- Sharing SharePoint news posts as email have been helpful OR feed the news post into the company intranet by working with the Comms teams who are in charge of the intranet.
- I've used Viva Engage as well as Teams in Microsoft Teams for the community. They work in similar ways. Teams allowed us to plug in automations with Power Platform to manage the community. Now, there is "Copilot Adoption Community" available within Viva Engage which looks like a great platform for adoption of Copilot.