Forum Discussion
Chris Blackstone
Oct 07, 2019Copper Contributor
Classroom-based, instructor-led Microsoft Teams for large and dispersed companies
We're working to roll out Microsoft Teams across 7k "knowledge workers" in 30+ locations. There has been some discussion about classroom-based, instructor-training, but we're not a point yet where we...
- Oct 10, 2019
Chris Blackstone highly recommend a Champions network, built from multiple business units, across all regions, and strong visible leadership support. Microsoft did not have the training we needed, so we have a small in-house adoption team. We got them going with the hands-on training and AMA sessions, built the knowledge, developed use cases per area based on their feedback, and then did a full roll out. We had a learning hub for information which links back to the specific apps which plug into Teams. Teams is intuitive for a jump start, and then you need to Level Up - focus on your use cases and how you can help people solve specific issues, or template things. Depending on your demographic, gamification + swag has worked well.
KarenG
Oct 11, 2019Copper Contributor
Chris Blackstone We have created Digital Champions in house who are based across all offices and can provide 1to1 training for those that require the help. We also do our own webinar training videos and include the bloopers so people can see a real person using teams and how to do it and how to fix it if you click in the wrong bit etc. It seems to work very well and the videos are often looked at numerous times as are always available on our intranet for colleagues to find.