Forum Discussion
Classroom-based, instructor-led Microsoft Teams for large and dispersed companies
- Oct 10, 2019
Chris Blackstone highly recommend a Champions network, built from multiple business units, across all regions, and strong visible leadership support. Microsoft did not have the training we needed, so we have a small in-house adoption team. We got them going with the hands-on training and AMA sessions, built the knowledge, developed use cases per area based on their feedback, and then did a full roll out. We had a learning hub for information which links back to the specific apps which plug into Teams. Teams is intuitive for a jump start, and then you need to Level Up - focus on your use cases and how you can help people solve specific issues, or template things. Depending on your demographic, gamification + swag has worked well.
Chris BlackstoneIn my experience working in the field of learning and development in large corporates, any classroom training usually falls flat. People simply don't have the time to be removed away from their workplace to attend sessions that they are told by others to attend. I would consider the use of building a Champions Network inside the company of people who know how to use Teams and who can provide specific use cases depending on their situation, department or use that will engage people with Teams around their particular contexts. You can also create links and provide resources, checklists etc to the MS Teams should people need specific education or resources if they need it.