Forum Discussion
Choosing Adoption Metrics
What metrics to use will depend on what you want to achieve. General information on usage of Office 365 can be found in the Usage Analytics pack in PowerBI. Available for download for O365 administrators I think. There is a dashboard in there already pre-populated with main metrics, but with the help of PowerBi you can dive deeper into the details. It will give you information on the number of users in each tool, how often they use it and how they use it.
Additionally we use questionaires in Forms to not only measure numbers but also people's perception on whether their work is becoming simpler and more efficient by using O365 - ultimately that is the goal we want to achieve.
What metrics to use will depend on what you want to achieve. General information on usage of Office 365 can be found in the Usage Analytics pack in PowerBI. Available for download for O365 administrators I think. There is a dashboard in there already pre-populated with main metrics, but with the help of PowerBi you can dive deeper into the details. It will give you information on the number of users in each tool, how often they use it and how they use it.
Additionally we use questionaires in Forms to not only measure numbers but also people's perception on whether their work is becoming simpler and more efficient by using O365 - ultimately that is the goal we want to achieve.
Thanks for your response Sandra!
There are 2 major work streams that we manage - Engagements and Evangelism.
Engagements are either proactive or reactive and based on the use case there could a demo of a new capability or we work with the stakeholder on building a solution for their business problem(using the O365 tools).
Evangelists are usually involved in 1 on 1 coaching or testing out new tools and exploring where can we use that capability in house.
Right now we are tracking the number of engagements and get feedback from the teams we work with. However, we usually face challenges showcasing the impact that was made.
