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Lasse-S-Fellow's avatar
Lasse-S-Fellow
Copper Contributor
Jun 13, 2023
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SYNC-function(s) in Viva Learning - How do they work in practise

Has anyone used these 2 functions with success?   I haven't been able to find a description of how they work, anywhere. I guess (!) they accellerate the start of a SYNC - but cannot see it happen ...
  • NicolasKheirallah's avatar
    Jun 15, 2023

    Hi!
    Yes and it works. You can export the logs to see what's happening! So to give an understanding how Viva learning sync job works.

    So it runs once a day and doesn't trigger when uploading or updating content, Which means if you upload documents at 3:05 but the job runs at 3:00 you need to wait 24 hours, not optimal.

     

    So what the Full sync does is it triggers that job and checks through all content while checking the SharePoint List. and adds it, it takes a while to run while the delta sync just looks for changes on existing content. 

     

    This job makes use of the Graph API and needs a Mail-enabled Security group or M365 group to be invited for it to read who has access to the content.

    So if your content doesn't show up, it's most likely an issue with permissions, follow these to see if you've done it right!:

     

    https://learn.microsoft.com/en-us/viva/learning/sharepoint-permissions

    https://yourmodernworkplace.com/blog/Get-Viva-Learning-Up-And-Running-Using-SharePoint

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