Forum Discussion
poiuytre
Feb 02, 2026Copper Contributor
Shutdown impossible, How to cancel a Norton subscription fan running Update KB5073455
Hi! I'm running Windows 11 Enterprise, OS Version Dial 87.7.41934 . 68. BIOS version: LENOVO R2SET29W (1.05 ). System model 21S7S0ER00. Intel processor Family 6 Model 181. After the latest update K...
milgo
Microsoft
Feb 18, 2026Hello Dhiraj!
Thanks for reaching out. I have seen this posted as an issue on another forum and there is a workaround shared by one of the community members
Ongoing issues with shutting down laptop after cumulative update (KB5073455) Windows 11 - Microsoft Q&A
Quoting directly
The newest released Automatic Update 6 hours ago fixed it
February 10, 2026—KB5075941 (OS Build 22631.6649)
[OS Security (known issue)] Fixed: After installing the Windows security update released on or after January 13, 2026, some PCs which run Virtual Secure Mode (VSM) are unable to shut down or enter hibernation. Instead, the device restarts.