Forum Discussion
adwaaziz
Aug 21, 2021Copper Contributor
Cant send content to Cloud Management Gateway
Hello, I am facing to an issue with my CMG, i am in CM 2103 and i use CMG to manage my internet client When i want to distrubute content to CMG i have these error from PkgXferMgr log file : WAR...
RGijsbersRademakers
Aug 21, 2021Iron Contributor
The error points in the direction of the storage in Azure.
I would start with checking the connection from within MEMCM by https://docs.microsoft.com/en-us/mem/configmgr/core/clients/manage/cmg/monitor-clients-cloud-management-gateway and you can check if the CMG is configured with a threshold and if that's not met. If that doesn't give any errors or indicators, you can check the log files:
Log name Description Computer with log file
| CloudMgr.log | Records details about deploying the cloud management gateway service, ongoing service status, and use data associated with the service. To configure the logging level, edit the Logging level value in the following registry key: HKLM\SOFTWARE\ Microsoft\SMS\COMPONENTS\ SMS_CLOUD_ SERVICES_MANAGER | The installdir folder on the primary site server or CAS. |
| CMGSetup.log https://docs.microsoft.com/en-us/mem/configmgr/core/clients/manage/cmg/monitor-clients-cloud-management-gateway#bkmk_note1 | Records details about the second phase of the cloud management gateway deployment (local deployment in Azure). To configure the logging level, use the setting Trace level (Information (Default), Verbose, Error) on the Azure portal\Cloud services configuration tab. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
| CMGService.log https://docs.microsoft.com/en-us/mem/configmgr/core/clients/manage/cmg/monitor-clients-cloud-management-gateway#bkmk_note1 | Records details about the cloud management gateway service core component in Azure. To configure the logging level, use the setting Trace level (Information (Default), Verbose, Error) on the Azure portal\Cloud services configuration tab. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
| SMS_Cloud_ProxyConnector.log | Records details about setting up connections between the cloud management gateway service and the cloud management gateway connection point. | Site system server |
| CMGContentService.log https://docs.microsoft.com/en-us/mem/configmgr/core/clients/manage/cmg/monitor-clients-cloud-management-gateway#bkmk_note1 | When you enable a CMG to also serve content from Azure storage, this log records the details of that service. | The %approot%\logs on your Azure server, or the SMS/Logs folder on the site system server |
- For troubleshooting deployments, use CloudMgr.log and CMGSetup.log
- For troubleshooting service health, use CMGService.log and SMS_Cloud_ProxyConnector.log.
- For troubleshooting client traffic, use CMGHttpHandler.log, CMGService.log, and SMS_Cloud_ProxyConnector.log.
Check if the certificate is uploaded correctly to Azure.
Hopefully that will point you in the right direction.