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Blue82's avatar
Blue82
Copper Contributor
Sep 18, 2025

Windows 11 Insider Audio Issue

Hi, I recently got a new 1440p 200Hz monitor and after the installation I completely lost all of my audio devices and got the "no devices installed" on my sound settings. I was able to fix it by opening the services app and changing the windows audio service from account based to local and manual starting the service as it was previously stopped. Now I can see my audio devices but none of them actually produce audio. I have tried updating and reinstalling drivers, and I even contacted windows support, and they said that since I was using an insider build, they did not have the ability to assist further than they did. I am very confused as to how a new monitor caused this and have no idea where to begin to fix it. 

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1 Reply

  • Surya_Narayana's avatar
    Surya_Narayana
    MCT
    Sep 21, 2025

    hi Blue82​ Since you’re on a Windows Insider build, issues like this can sometimes occur due to new feature changes or driver compatibility. you can try below and see if it works

    Check Default Playback Device

    Right-click the sound icon in the taskbar → “Sound settings” → ensure the correct device (speakers/headset/monitor) is set as default output.

    Disable/Enable Audio Devices

    In Device Manager, expand Sound, video and game controllers, right-click your audio device → Disable, then Enable again.

    Reinstall Audio Drivers

    Uninstall the driver completely (including deleting driver software if prompted), then restart Windows to reinstall automatically.

    If available, download the latest drivers directly from your PC/motherboard manufacturer, not just Windows Update.

    Check Monitor Audio Settings

    Some high-refresh monitors register as an audio output (via HDMI/DisplayPort). Ensure that if your speakers/headset are connected separately, you’re not accidentally defaulting to the monitor’s “silent” audio device.

    Run Audio Troubleshooter

    Settings → System → Troubleshoot → Other Troubleshooters → Playing Audio.

    Try a Clean Boot

    To rule out conflicts, perform a clean boot (disable all non-Microsoft startup items and services) and see if audio returns.

    Report via Feedback Hub

    Since you’re on an Insider build, please file the issue in Feedback Hub so the engineering team can investigate — include logs/screenshots if possible.

    Insider builds are for testing, so some features may not work as expected. Rolling back to a stable build may be the fastest fix if audio remains broken.

     

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