Forum Discussion
This is the worst forum I have ever used (in 40 years!)
I have been contributing to "internet" forums since the BBS days (i.e. before the internet per se). The organization of this forum is the worst I have ever seen. I struggled to find this subf...
Allen
Community Manager
Community ManagerJoe,
Thank you for your feedback, the community structure is complicated. We cover over one hundred Microsoft products and product areas and, while we have tried to keep the community simple to find the product you want to share your experience and knowledge on, the nature of such a large structure is it is a fight to keep it organized in a logical fashion.
Could we do better? Yes definitely and if you have specific thoughts around this, I would be happy to take them away.
Your feedback on getting access to an FAQ is a good one but real estate at the top of the community fold is at a bit of a premium. What we can, and should do, is put a link to the 'Getting Started' documentation in the welcome email users receive when they first sign up.
I will add that to our backlog.
Anyway, I hope you're not feeling as frustrated now and if there is anything we can do to help you please do not hesitate to comment here.
Allen Smith
Technical Lead
Microsoft Tech Community
Thank you for your feedback, the community structure is complicated. We cover over one hundred Microsoft products and product areas and, while we have tried to keep the community simple to find the product you want to share your experience and knowledge on, the nature of such a large structure is it is a fight to keep it organized in a logical fashion.
Could we do better? Yes definitely and if you have specific thoughts around this, I would be happy to take them away.
Your feedback on getting access to an FAQ is a good one but real estate at the top of the community fold is at a bit of a premium. What we can, and should do, is put a link to the 'Getting Started' documentation in the welcome email users receive when they first sign up.
I will add that to our backlog.
Anyway, I hope you're not feeling as frustrated now and if there is anything we can do to help you please do not hesitate to comment here.
Allen Smith
Technical Lead
Microsoft Tech Community
Mr Smith, with all due respect, those of us outside the business world don't rely on email like in years past. Used to be, the first thing I'd do when getting up in the am was check my email. Now days, the first thing I do is check my texts and voice mail. Also, that mention about "real estate being a premium" at the top of the page.....I'd settle for seeing a FAQ list ANYWHERE on the first page. Surely that's a possibility? Or is this an example of "being settled in one's ways?"