Forum Discussion

Steven Collier's avatar
Steven Collier
MVP
Nov 09, 2017

Things to improve ...

Hey Deleted, I thought I would bring the conversation over here, we're over a year in to using this platform, and for me it still really sucks, when can we see some real improvements. I love this com...
Dean_Gross's avatar
Dean_Gross
Silver Contributor
Dec 12, 2017
It has been over 1 month, and the home page load time is still over 10 seconds. Improving perf on a page like that should not take that long.
Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Dec 12, 2017

Hi Dean_Gross

 

Thank you for poking this thread and sharing your views, they are always appreciated. Our development team did some work on this before we had to focus on delivering the Tech Summit content.

 

Unfortunately, due to the custom way we combine the community content on this page there is no way to increase the page load time for the Latest Activity feed that would make sense or make an effective use of our development time.

 

Instead we have decided to accelerate our work to redesign the home page and one of the key elements of this redesign will be to make the page load much quicker. We are still working through the final design so I can not share more at this time but we are looking to be able to do the development work and roll out the new design by end of January with iterative updates as we see how people use it.

 

I appreciate this is disappointing but I think ultimately it will provide a better experience for everyone than a "quick patch" which delays other improvements.

  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor
    Feb 20, 2018

    January has come and gone, the performance of the home page is still very poor. Where is the new design? I don't even go to the home page because it takes so long.

     

    In my experience, this is the slowest loading page on the entire internet. Its like using a dialup modem in 1993.

    • Allen's avatar
      Allen
      Icon for Community Manager rankCommunity Manager
      Feb 20, 2018
      HI Dean,

      We have been working on this since December, and its not a simple 'fix' without seriously changing the way the homepage is structured. As noted in the blog I sent out yesterday the most recent change made the homepage load, on average, in less than 5 seconds.

      This marks a significant improvement over where it was back in December and if you are not seeing such an improvement then I would like to know more about your system and its configuration so I can try to understand what might be causing even slower load times for you.

      Drop me a PM if your seeing consistently slower loading times with the detail I have asked for above to let me look into this further.
      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        Feb 22, 2018

        Thanks for the reply, I had missed your announcement (probably because it is so darn difficult to find new, unread items -but that is a separate topic). The home page is loading much faster for me now, typically 4-5 seconds on a wi-fi connection with Chrome and Windows 10. Please tell the devs thanks for me. 

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