Forum Discussion
Mar 06, 2021
"The Microsoft account you've entered does not exist."
Hey Team, I'm in a trouble. I lost my Hotmail account. When I try to log in to that account. I only see an error message. "The Microsoft account you've entered does not exist." I tried to ...
jmgarcia
Mar 14, 2021Copper Contributor
(Edited reply)
I highly suggest you to recover your hotmail first since the verification code will be sent on your hotmail if you will be going to reset your password.
HotCakeX
Mar 14, 2021MVP
Spoiler
jmgarcia wrote:
Contact your administrator. This also happened to me before. I can't access my ms teams and it was asking me to verify the phone number on file. The phone number is no longer available. I juts sent an email to our administrator listed below of the log in when I was trying to access my account. It was fixed in an hour. I used ms teams for our online class.
The OP didn't say they are talking about Microsoft Teams.
it's their personal Microsoft account.
- Mar 16, 2021This is a Hotmail account, not a private domain account, SO why i should need to contact Teams?
- HotCakeXMar 16, 2021MVP
dushyantsingh wrote:
This is a Hotmail account, not a private domain account, SO why i should need to contact Teams?I did not say that. the other person said and he said that he was wrong.
btw, why Microsoft support couldn't help you?
- jmgarciaMar 15, 2021Copper ContributorSorry for the confusion. My bad. I deleted it already to avoid confusion for the others.