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Frozen_Cherry's avatar
Frozen_Cherry
Copper Contributor
Apr 10, 2022

Refund

Unsure on how to fix this and somewhat panicking. I haven't checked my bank in a few weeks as i've been unwell and i noticed that microsoft took $130 out of my bank. I looked it up and cancelled the subscription but it says im not eligible for a refund but in my bank, it says it's still pending so i was wondering can i get my money back? I'm in a tight position at the moment and need it back. cheers.

6 Replies

  • Frozen_Cherry Hello! This sounds like more of a support question than something someone in the Tech Community can answer. I'd recommend reaching out to support.microsoft.com.

      • Frozen_Cherry's avatar
        Frozen_Cherry
        Copper Contributor
        since i've looked it up and haven't been able to find anything so i'd like to contact some sort of help staff/contact email
  • Jeri500's avatar
    Jeri500
    Copper Contributor

    Frozen_Cherry 

    It may be that you are the victim of a scam as I was on 4/8.  Ended up losing $300 from my checking and savings and credit card.  I hope you get a reply because I have not been able to hear from Microsoft at all.

    My biggest concern is that I can't get an answer as to have my computer swept clean or what other alternative there is.

     

    jeri500

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