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rgsteele's avatar
rgsteele
Copper Contributor
Nov 17, 2025
Solved

My Tech Community Inbox is broken

The badge on the envelope icon said I had 9 unread messages, but when I clicked on it I just got a blank list with a "loading" animation. It disappears after a minute or so, but nothing loads. I tri...
  • Allen's avatar
    Nov 19, 2025

    rgsteele​ ,

    Welcome to the Microsoft Tech community Lounge, let me start by apologizing for the bug you are facing. It's relating to a bug in the new platform when handling private messages sent to large groups of users and we have been slowly fixing the issues it caused - clearly we have not fixed it entirely yet.

    I can apply a work around in the mean time to remove all the messages in your PM's and that will clear the error. I can confirm that at this time all the PM's you have are of this type with the exception of the most recent one which appears to be a test message you sent yourself.

    Let me know if you would like me to do this.

    Allen Smith
    Technical Lead

    Let me know if I answered your question by marking it as the solution, please like any helpful replies

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