Forum Discussion
Performance is terrible
Community ManagerDeleted & VasilMichev
As always thank you for the feedback, we did an update yesterday to add a whole load of new features to the community. Unfortunately, one of the changes caused a resource usage spike on the backend when we moved it to our Production environment. This led our engineers to throttle the community experience, which resulted in the errors you have seen.
I have been working with the engineers all day to fix the issue and we believe we are now recovering back to our usual speeds. I will be monitoring the community over the weekend to ensure there are no further issues.
Please accept my apology for any inconvienance.
Performance seems to be better today, however I get the following on each space:
- Allen
Deleted VasilMichev HansVogelaar
I can confirm this problem is persisting. We tried backing out the changes we made in the last release and still the problem exists so its obviously much deeper in our system than we thought.
We continue to work with engineers to resolve this issue and next update will be 8am PST on Monday, or earlier if appropriate.
Apologies in advance for the inconvenience
- Thank you, it looks like it can only get better now.
Regards 🙂