Forum Discussion

Brent Ellis's avatar
Brent Ellis
Silver Contributor
Jul 19, 2016
Solved

Not receiving any emails?

So I have yet to receive a single email from this network.  It appears my settings are configured correctly to email me, and nothing is turned off.   This is a personal microsoft account (gmail) ra...
  • jeffmedford's avatar
    jeffmedford
    Aug 17, 2016

    Email notifications are confirmed to be working properly now.  Thank you so much for your patience!

Pål Eilertsen's avatar
Pål Eilertsen
Copper Contributor
Feb 09, 2017
I have actually found out what the problem was. It seems that our IT provider doesn't have our UPNs as our email address. We have corrected it now and notifications are received just fine.

Thanks for your feedback.
jeffmedford's avatar
jeffmedford
Icon for Microsoft rankMicrosoft
Feb 09, 2017
Pål Eilertsen wrote:
I have actually found out what the problem was. It seems that our IT provider doesn't have our UPNs as our email address. We have corrected it now and notifications are received just fine.

Thanks for your feedback.

Thanks for letting me know!  We still have intermitten issues with others, so looking into why that may be, but it is working for the vast majority of members.

  • jeffmedford's avatar
    jeffmedford
    Icon for Microsoft rankMicrosoft
    Oct 25, 2017
    whoop whoop! Thanks for your patience!
  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Oct 25, 2017

    Hi David Rosenthal Brent Ellis Eric Mullerbeck Pål Eilertsen

     

     

    Just to let you know we have fixed this today, sorry it took so long. Please note that all notifications coming from the community will now come from notify@mstechcommunity.microsoft.com and will no longer be marked as spam.

  • jeffmedford's avatar
    jeffmedford
    Icon for Microsoft rankMicrosoft
    Mar 20, 2017
    The team will put some time to this in the next day or two and see if we can get this resolved. I may reach out directly if we need to help do some tests. Thank you for your patience, it is working for a ton of folks, we will get this sorted. Will follow up tomorrow in the afternoon.
  • David Rosenthal's avatar
    David Rosenthal
    Icon for Microsoft rankMicrosoft
    Mar 19, 2017

    No email notifications for me either. They were working a long time ago, and then something must have changed because I did not flip any settings. Happy to try to work with someone to figure this out. I just drop in a few times a day to check, but getting actual notifications would certainly be easier!

  • Eric Mullerbeck's avatar
    Eric Mullerbeck
    Brass Contributor
    Feb 13, 2017
    Still no notifications for me, and it's not 'intermittent', it's all the time.

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