Forum Discussion
No response to a post - how can I attract the attention of someone at Microsoft?
Last Fall I posted about a problem some Win 11 Insider Preview users are having installing our product, but got no responses. We can't reproduce the problem in a test environment, and the issue occur...
As a heads up, Tech Community does include a number of employees but isn't directly a support channel - but if you link the thread here, we can do our best to help.
Hi Eric. Seriously, THANKS for responding! I've not been able to make any progress on this at all since it first showed up.
Here are links to my two posts on this:
Can't install our app - "certificate in chain-of-trust is failing validation"
https://techcommunity.microsoft.com/t5/windows-insider-program/can-t-install-our-app-quot-certificate-in-chain-of-trust-is/m-p/2934600
Our product won't install on some Win 11 installations - how do I get help?
https://techcommunity.microsoft.com/t5/windows-insider-program/our-product-won-t-install-on-some-win-11-installations-how-do-i/m-p/3055554
