Forum Discussion
Need to create .pst file from Outlook 2010
hi WilliamD529 Outlook 2010 no longer sending/receiving and the “Not Implemented” error when trying to export. A few points that may help:
You don’t need to “export” to create a PST.
Outlook already stores all your mail, contacts, and calendar data in a .pst (or .ost) file by default. You can usually locate it here:
C:\Users\<YourUserName>\AppData\Local\Microsoft\Outlook\
Look for files ending in .pst. If you find one, copy it directly to your new computer — you don’t need to open Outlook 2010 or use the Import/Export wizard.
Import into Outlook 2024.
On the new PC with Outlook 2024:
Open Outlook
Go to File > Open & Export > Open Outlook Data File
Browse to the .pst you copied
This should let you see your emails and contacts without relying on the broken “export” in Outlook 2010.
If the PST is damaged.
You already ran scanpst.exe, which is the right step. If you still get errors opening it in Outlook 2024, try running scanpst multiple times until it reports no issues — it sometimes needs more than one pass.
About Microsoft providing a key/version.
Microsoft won’t issue a replacement key for Outlook 2010 or a temporary license just for migration. The good news is you don’t need it: as long as you can copy the .pst file from the old system, Outlook 2024 can open it.
Backups.
Since the file may be large (sometimes >10GB), consider copying it onto an external USB drive, then move it to the new machine.
copy the existing .pst file from your old computer and open it in Outlook 2024 — no export or new Outlook install needed.