Forum Discussion
Moderator reacts too slowly to requests!
Hello Deleted,
Apologies for any delay you have had with our moderation process. We check our abuse reports and handle them according to our Code of Conduct within a 24-48 hour time frame.
Have there been able threads you have reported for abuse recently that have not been looked at yet?
We are still researching ways we can bring more moderation power to our users to help keep the Microsoft Tech Community as up-to-date as possible with Microsoft news and resources.
Our team currently works to review anything reported for abuse within the 48-hour time frame, but these may take time to deliberate or research before action is taken, so if you see a lack of action, please keep in mind that review will not always equal an action you may see publically.
We work very hard to keep this community as fair and neutral as possible. Thank you both for this great suggestion and insight.
Sorry for jumping in, about which kind of moderation do we speak about? On the one hand that could be technical moderation. I left couple of resources due to intensive one: "Hey, Sergey, you didn't clearly explain your solution, our users may not understand it, please give more details and explanations". I could understand if such kind of feedback is from person I communicate with, but not from moderator.
On the other hand that's obvious violation of policies based on commonly recognized regulations - social or sexual harassments, plagiarism, spam and like. That definitely shall be moderated, but it doesn't require any very special training for moderators, just to ensure they react in reasonable time.
That could be something in the middle, actions/post which we don't like and which, from our point of view, could be done in more positive and polite wait or not to be done at all. But who will decide is that content polite enough or not, shall we involve moderators into that? We are from different countries with different cultures and tradition, what is just a joke for one person could be abuse for another. At the same time we are on Microsoft territory which is in US culture and we shall follow their rules.
I have no concrete suggestions, just my thoughts. As everything in this world, moderation has it's own pluses and minuses.
Thank you for your reply, which I agree with!
He would simply like obvious violations of the rules to cause immediate concealment - of course, this is not about not polite mutual responses, because this is a matter of culture of the MTC Member
But I saw how someone warned not to click on the link, and the dangerous link was still shared - I think it can be fixed!
Best regards