Forum Discussion
Moderator reacts too slowly to requests!
- Apr 21, 2021
Hello Deleted,
Apologies for any delay you have had with our moderation process. We check our abuse reports and handle them according to our Code of Conduct within a 24-48 hour time frame.
Have there been able threads you have reported for abuse recently that have not been looked at yet?
Cheers,
Dylan
Dylan_Snodgrass , I should share in other forums like Microsoft Answers and Microsoft Q&A there is something called Volunteer Moderator program. It means users who are contributing to the forum and providing helpful response, will be granted the moderator status and during free time, they will moderate and response to requests. I believe you have to get help from the Community and ask for their help and you may contact people in charge of these forums to see how this program works. For example Microsoft Answers is doing a great job because of their volunteer moderators. You could consider to provide them with training and monitor them. I believe the best way to improve response time to abuse report is getting help from trusted people in the community.
- DeletedOct 25, 2021Now I checked one report (the offensive post is still visible) is already 3 days from the report.
I wonder if it is worth making applications?- Reza_AmeriOct 25, 2021Silver Contributor
Deleted
I believe we really need a volunteer moderator program, so I shared my idea , you may Upvote it and add any additional suggestion in the comment.
The idea is Volunteer Moderator Program in the Microsoft Tech Community - Microsoft Tech Community
- DeletedOct 26, 2021
For me, it would be enough to add two buttons (hide immediately) - this causes the development of typical reasons on the same principle as it is in e-mail programs.
And the second button (move, check) and expand - enter for what reason you think it needs to be analyzed.
Access to such permissions would be restricted to MTC Members approved by Microsoft on the basis of reputation.
Volunteer Moderator status - this would be the next stage of approval