Forum Discussion
Microsoft account locked
I am out of ideas and extremely frustrated with the lack of support offered by Microsoft.
I was prompted to reset my password this morning (i didnt request it)
Sadly i do not know the current password and had not saved in Google Chrome.
I do have access to the authenticator on my mobile so i figured it would be simple!
No matter what i tried i could not reset the password. Now i have locked the account trying incorrect passwords to many times.
Is there a way that i can actually get physical support from Microsoft?
I have a family history of images on Onedrive that i simply cannot lose access to.
Xbox history and purchased games, less important but still annoying.
Outlook, years of emails and attachements.
If anyone has any ideas im all ears...