Forum Discussion
Message counter and Pinned conversation
Two questions: 1) Although I have no unread PM's, I can't get rid of the message counter in my avatar that suggests that I do have one. Can delete all messages (incoming and outgoing), but the coun...
Allen
Community Manager
Community Manager
I can confirm the first issue your reporting, I have checked all our APIs and they show you have 1 unread message but when I ask the APIs to show me the unread message nothing shows up. I have to confess I have no idea why the system is doing that! I will escalate this to our platform engineers for investigation.
I am unable to duplicate the second issue Riny_van_Eekelen can you confirm if this is still an issue and the exact steps you take to make it occur?
All the best!
Allen
Allen Thanks for the feedback. Issue 2 has been resolved, thou I can't tell why.